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Frequently Asked Questions

Welcome to the Access 7 Services, Helpdesk

Find the answers to commonly asked questions in our FAQ section below.

If you cannot find an answer to your question or problem in the FAQ section, you can send us an email at cm@access7online.com for feedback or technical assistance. A service representative will respond to your inquiry within 24 hours, or contact us at (631) 864-7770 during our regularly scheduled business hour 9:00am to 5:00pm EST.

How many CEU's must a BCBA/BCBAD obtain within a given recertification period?

BCBA and BCBAD's are required to complete 36 hours every three year recertification cycle, 3 of which must be in the area of ethics.

How many CEU's must a BCaBA obtain within a given recertification period?

BCaBA's are required to complete 24 hours every three year recertification cycle, 3 of which must be in the area of ethics.

How do I report my BCBA CEU credits?

You may elect to record your CEU credits on the BCBA portal or simply retain them for your own records. Yu will not need to submit them unless audited during your renewal.

How long do I have to complete the CEU course once purchased?

Once purchased, you have one month to complete the course and take the quiz. Once initiated, you may log out at any time, and pick up at the last topic you left off at.

What is a passing score on the quiz?

The participant must achieve a score of 80% or higher in order to pass the quiz, only then will you be able to print out the CEU certificate of completion.

What happens if I do not pass the quiz the first time?

In the event that a participant does not pass the quiz on the first attempt, they will be permitted to review the materials and take the quiz as many times as necessary in an effort to pass.

How many times can I take the quiz?

There is an unlimited amount of attempts that you may make in order to pass the quiz.

How are continuing education credits calculated?

One CEU is calculated for every 50 minutes of material covered.